Privacy policy

At Padi Gear MENA, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect:

• Personal details such as name, email, phone number, and shipping address.
• Payment information through our secure payment partners (we do not store full card details).
• Order history and customer service interactions.
• Technical information such as IP address, device type, and browsing behavior.

How We Use Your Information

Your information is used to:

• Process and deliver your orders.
• Communicate updates and provide customer support.
• Improve website performance and user experience.
• Prevent fraudulent activity.
• Send promotional communications (you may opt out at any time).

Sharing Your Data

We share data only with trusted partners such as:

• Payment processors (Paymob once activated).
• Shipping companies (Bosta, Khazenly).
• Analytics and marketing service providers.

We never sell your personal data.

Data Security

We use SSL encryption, secure servers, and industry-standard security protocols to protect your information.

Your Rights

You may request:

• Access to your stored data.
• Correction or deletion of your personal information.
• Opting out of marketing emails.

To make a request, contact us at support@padi-mena.com.